YEARS OF EXPERIENCE AS A CONTACT CENTER
CUSTOMER CARE SPECIALISTS
PROFESSIONAL CONVERSATIONS UPDATED
COMPANIES CONTACTED UPDATED
AFTER-SALES MANAGER AT CATSA GROUP
"We have appointed Telco as the Call Centre of reference for our group. Telco has helped us to improve our relationship with our customers and our quality standards with the BMW and STELLANTIS GROUP brands.
Telco Automotive offers a professional customer service which is very necessary for our sector."
CMO STELLANTIS & YOU ESPAÑA Y PORTUGAL
"Telco Automotive's RadarCar service helps us accurately locate companies in the process of changing or replacing their fleet of vehicles, which together with our wide coverage of makes and models, allows us to offer a definitive enterprise solution.
The integration of Telco Automotive in our acquisition process of new clients has improved the results and the experience of the companies with our dealers."
Jose Luis Ferrero
COMMERCE LEAD SPAIN AND PORTUGAL PUBLICIS GROUPE PUBLICIS GROUPE
"The shopping experience in an eShop must be excellent. The online customer experience is very demanding with the service, and offering specialized customer service, in all contact channels, is critical for the eCommerce business model to be successful. With Telco we managed to offer the experience that is required"
HEAD OF BRANDS & PARTNERSHIPS VDSHOP (GRUPO VASS)
"Now more than ever, customers want to get a quick return on the projects they start up. In order to offer a very competitive top service, you have to bring together the best partners in each area. It is necessary to analyze, measure, automate processes and use the best technology to achieve the best experience. With Telco we have the better specialists in Customer Service projects for our e-commerce platform"