Following Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), concerning Regulation (EU) 2016/679of the European Parliament and of the Council, of April 27, 2016, General Data Protection (GDPR) and Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (LOPDGDD), is obligated to obtain the express consent of the user of all web pages that use non-essential cookies before the user navigates through them.
WHAT ARE COOKIES?
Cookies and other similar technologies such as locally shared objects, flash cookies, or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to offer a correct functioning of the site.
Through the use of these devices, the Web server is allowed to remember some data concerning the user, such as their preferences for viewing the pages of that server, name, and password, products that interest them the most, etc.
COOKIES COOKIES AFFECTED BY THE REGULATION AND EXCEPTED COOKIES
According to the EU directive, the cookies that require the informed consent of the user are analytical cookies and advertising and affiliation cookies, except for those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.
TYPES OF COOKIES
ACCORDING TO THE PURPOSE
- Technical and functional cookies: are those that allow the user to navigate through a web page, platform, or application and use different options or services that exist in it.
- Analytical cookies are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, applications, or platforms and to create browsing profiles for the users of those sites, applications, and platforms, to introduce improvements based on the analysis of usage data made by users of the service.
- Advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included on a web page, application, or platform from which the requested service is provided based on criteria such as the content edited or the frequency with which the ads are displayed.
- Behavioral advertising cookies: collect information about the preferences and personal choices of the user (retargeting) to allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the service is provided solicited service.
- Social Cookies: These are set by social media platforms on the Services to allow you to share content with your friends and networks. Social media platforms can track your online activity outside of the Services. This may affect the content and messages you see on other services you visit.
- Affiliate cookies: allow you to track visits from other websites, with which the website establishes an affiliation contract (affiliation companies).
- Security cookies: they store encrypted information to prevent the data stored in them from being vulnerable to malicious attacks by third parties.
ACCORDING TO THE PROPERTY
- Own cookies: are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
- Third-party cookies: are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.
ACCORDING TO THE CONSERVATION PERIOD
- Session cookies: they are a type of cookies designed to collect and store data while the user accesses a web page.
- Persistent cookies: they are a type of cookie in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from about minutes to several years.
PROCESSING OF PERSONAL DATA
TELCO CUSTOMER CARE & SOCIAL MEDIA COMPANY, SL is responsible for the processing of personal data of the Interested Party and informs you that this data will be processed following the provisions of Regulation (EU) 2016/679, of April 27, 2016. (GDPR), for which the following treatment information is provided:
Purposes of the treatment: as specified in the section on cookies used on this website.
Legitimation of the treatment: by consent of the interested party (art. 6.1 GDPR).
Data conservation criteria: as specified in the section on cookies used on the web.
Communication of the data: the data will not be communicated to third parties, except in cookies owned by third parties or by legal obligation.
Rights that assist the Interested Party:
– Right to withdraw consent at any time.
– Right of access, rectification, portability, and deletion of your data, and limitation or opposition to your treatment.
– Right to file a claim with the Control Authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
Contact information to exercise your rights:
TELCO CUSTOMER CARE & SOCIAL MEDIA COMPANY, SL
C/ PANTOJA, 10 – 3º, – 28002 Madrid (Madrid).
Email: telco@telcohumanmedia.com
COOKIES USED ON THIS WEBSITE
COOKIES CONFIGURATION PANEL
From this panel, you can configure the cookies that the website can install in your browser, except for technical cookies or functions that are necessary for browsing and using the different options or services offered.
Manage your cookie preferences by clicking here.
HOW TO MANAGE COOKIES FROM THE BROWSER
Delete cookies from the device: The cookies that are already on a device can be removed by clearing the browser history, thereby removing cookies from all websites visited. However, some of the saved information (for example, login details or website preferences) may also be lost.
Manage site-specific cookies: For more precise control of site-specific cookies, users can adjust their privacy and cookie settings in the browser.
Block cookies: Although most modern browsers can be configured to prevent cookies from being installed on devices, this can force you to manually adjust certain preferences each time you visit a site or page. In addition, some services and features may not work properly (for example, profile logins).
HOW TO DELETE COOKIES FROM THE MOST COMMON BROWSERS
Chrome: http://support.google.com/chrome/answer/95647?hl=en
Internet Explorer. Versión 11: https://support.microsoft.com/en-gb/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
Firefox. Versión 65.0.1: https://www.mozilla.org/en-US/privacy/websites/
Safari Versión 5.1: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
Opera: https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData