We are experts working with companies and we will project the image you need.
Our Guarantee from our “Friendly Contact Center”:
We will be your company representing your values without sounding like telemarketing
BEFORE STARTING
ANALYSIS AND DEFINITION OF YOUR TARGET AND “K” DECISION PERSON
We propose, on the database of “K” decision persons provided for our customers, to apply our methodology to analyze and improve it, defining the right profile of their ideal customers.
This will help us selectively attack new customers.
SELL
THROUGH NON-PRESENTIAL CHANNELS
Open new communications channels
ARRANGE
BUSINESS APPOINTMENTS
No cold meetings. That is for others.
INVITE
ATTENDEES TO AN EVENT
Ensure a good audience
TREAT CUSTOMER LEADS
OF DIGITAL CAMPAIGNS
Not everything that glitters is gold
OPEN NEW
POINTS OF SALE
What most effort requires
COMMERCIAL SALES FORCE
INCREASE RESULTS
Best results
SPEECH ANALYTICS
IF WE LISTEN WE SEE, AND IF WE SEE, WE ACT
During the execution, we use SPEECH ANALYTICS technology
in all contact channels, analyzing all conversations.
WHAT WE GET
MEASURE THE FEELING
Reactions to arguments vs moment, experience of customer
DETECT PROCESSES TO ROBOTIZE
Filling in the order, recurring queries, updating data, etc.
DISCOVER OPPORTUNITIES
Identify them to launch an innovative sales proposal to recover lost customers.
NORMATIVE COMPLIANCE
Verify compliance with regulations, Quality, etc.
If you have a face-to-face commercial sales force, check this out
SELL
THROUGH NON-PRESENTIAL CHANNELS
Open new communications channels
Give us your Database and we will return customers who are very interested in your products or sales.
We can start a business relationship by doing pre-sale work to separate the grain from the straw and leave you authentic sales opportunities.
In some commercial relationships, human contact is missed, we focus all our actions on the digital world and we forget that behind each operation there are people. We humanize your presence on the web, converting the leads collected (in Web forms or digital actions) into real customers.
ARRANGE
BUSINESS APPOINTMENTS
No cold meetings. That is for others.
From a segmented database, we do nurture work (transferring information about the product or service as if we were part of your commercial team) and when we obtain the appropriate level of interest, that is when we propose the commercial visit.
We take care of scheduling the appointment and follow-up before and after it. We will be the perfect complement for your commercials adding value.
INVITE
ATTENDEES TO AN EVENT
Ensure a good audience
When organizing an annual event, a Webinar, workshop, demonstration, presentation, etc. where you play it is in the call. Let the professionals do that work and ensure the event has the right audience to make it profitable for your company and the audience (win-win).
We contact potential attendees within a minimum of 30 days, inform, register, confirm attendance and follow up until the day of the event.
To close the cycle, we carry out post-event quality surveys.
TREAT CUSTOMER LEADS
OF DIGITAL CAMPAIGNS
Not everything that glitters is gold
Marketing Digital campaigns provide us with a high volume of leads, but the quality is often questionable. It is necessary to qualify and nurture those leads, to turn them into real sales opportunities.
We can integrate with lead generation sources to deal with them in real-time. The immediacy of contact is a key factor for this profile.
We will humanize the process and treat potential customers through the channel they want: phone, email, chat, social media, …
The final result will be the one that, objectively, behaves best in the conversion to sale: Commercial Visit, Virtual Visit, Pre-sale, Sale.
If you have a face-to-face commercial sales force, check this out
OPEN NEW
POINTS OF SALE
What most effort requires
Prospecting is the hardest task of a commercial process. The dreaded cold door is used less and less since there are other channels to get commercial messages to companies.
Our specialized agents will carry out prospecting work in areas where the face-to-face commercial sales force has difficulties reaching or where it is not profitable to do so.
In addition to opening the new point of sale, we can maintain it until it reaches sufficient volume to be profitable to be contacted with your on-site sales force.
If you have a face-to-face commercial sales force, check this out
COMMERCIAL SALES FORCE
INCREASE RESULTS
Best results
We promote the management of commercials to increase sales.
We are in contact with all the customers in your portfolio to inform them about new products, encourage them to place new orders, send them offers and promotions or assist them when the commercial is not available for whatever reason.